Webet Privacy Policy — Personal Data Protection for Malaysian Users
This document explains how webet collects, uses, stores, and protects the personal information of users on our platform in Malaysia. Please read this policy carefully to understand your rights and how we handle your data responsibly.
Information We Collect
When you register and use the webet platform, we collect several categories of information necessary to deliver our services safely and efficiently.
Your full name, phone number, email address, date of birth, and password provided during registration. This information is used to verify your identity and manage your account.
Transaction details in MYR including deposit method (TNG eWallet, FPX, bank transfer), amount, and transaction date. We do not store full card numbers — this data is processed through secure payment channels.
Device type, operating system, browser type, IP address, and screen resolution are collected automatically to allow the webet platform to be optimised for your device.
Pages visited, time spent, games played, and category preferences are recorded to help us improve the user experience and platform performance.
How Your Data Is Used
Webet uses the information collected solely for purposes related to delivering, improving, and securing the platform. We do not sell any user personal data to third parties for marketing purposes.
Verifying user identity, processing registrations, managing logins, and enabling secure withdrawals through one-time identity verification.
Processing deposits and withdrawals in MYR, verifying payments, and maintaining accurate financial records for each user account.
Identifying suspicious activity, preventing unauthorised access, and protecting user accounts from misuse or online fraud.
Analysing usage patterns to improve interface design, loading speed, and mobile responsiveness for a better user experience.
Cookies & Tracking Technologies
The webet platform uses cookies and similar tracking technologies to ensure a smooth and secure user experience. Cookies are small text files stored on your device when you visit our website.
We use three main types of cookies: session cookies that expire when you close your browser (used to maintain your login session), preference cookies that store your language and display preferences, and analytics cookies that collect non-personally identifiable usage data to help us understand how users interact with the platform.
You can manage or delete cookies through your browser settings. However, blocking all cookies may affect certain features of the webet platform, including the ability to stay logged in between sessions. We recommend allowing session cookies for the best experience.
Data Storage, Security & Third-Party Sharing
Storage & Security
Webet user data is stored on servers protected by SSL encryption and strict access controls. We apply industry-standard security protocols to ensure your data is not exposed to unauthorised access. Data is retained for as long as your account remains active or as required to meet applicable legal and regulatory obligations in Malaysia.
Data Sharing with Third Parties
Webet does not sell, rent, or share users' personal data with third parties for marketing purposes. We only share data under limited circumstances: with payment providers to process MYR transactions, with legal authorities when required under Malaysian law, and with technical service providers bound by strict confidentiality agreements.
User Rights, Policy Changes & How to Contact Us
As a webet platform user, you have several rights regarding your personal data, all of which we take seriously and fully respect.
You may request a copy of the personal data we hold about you at any time.
If your data is inaccurate or out of date, you have the right to request that we correct it promptly.
You may request the deletion of your personal data, subject to applicable legal requirements.
Webet reserves the right to update or amend this privacy policy from time to time in line with changes in law or operational requirements. Users will be notified of any material changes via the platform, and the latest version will always be available on this page along with the date of the last update.
To submit any request relating to your privacy rights, or if you have questions about how we handle your personal data, please contact the webet support team by email at [email protected]. All enquiries will be responded to in English within a reasonable timeframe.
This policy is effective from January 2026. All users who register or continue using the webet platform after this date are considered to have read and agreed to the updated privacy policy.
Your Data Is Protected — Start Using webet with Confidence
We are committed to protecting every user's privacy. Register today and enjoy a safe, transparent, and responsible entertainment platform.